1. Definitions

In these registration terms (“Retreat Terms”), the following definitions apply:

Platform: the website Focus Retreat on which accommodations and locations are displayed for remote workers, workations, and long-term stays.

Provider Accommodation / Location: the owner, manager, or representative of an accommodation registering for visibility on the platform.

Accommodation: a location used for a workation such as a hotel, bed & breakfast, or similar accommodation option. This also includes locations such as a tiny office or workspace offered on-site.

Listing: the presentation page of an accommodation on the platform.

User: a visitor of the platform who views accommodations or contacts a provider.

Guest: the individual or company that has entered into a booking, reservation, or agreement with the provider of an accommodation or location.

2. Purpose of the platform

Focus Retreat is an online listing and inspiration platform that provides visibility for accommodations for professionals, entrepreneurs, digital nomads, remote workers, and others looking for locations for workations and remote workspaces.

The platform functions solely as a visibility and inspiration platform. The platform is not a booking platform. 

Focus Retreat:

• does not facilitate bookings and cannot modify or cancel bookings
• does not process payments or transactions between guests and providers
• does not act as a travel agency, intermediary, or contracting party between provider and user.

All reservations, bookings, payments, transactions, and agreements are made directly between the provider and the user.

The platform expressly does not act as an intermediary within the meaning of Section 7:425 of the Dutch Civil Code, nor as a travel organizer or package travel provider as referred to in Directive (EU) 2015/2302.

Nothing in this agreement creates a partnership, joint venture, agency relationship, or representation between the platform and the provider.

3. 3. Formation of the agreement

The agreement for a listing on the platform is concluded when:

• the provider registers online, and
• explicitly agrees to these terms, and
• the first payment has been successfully completed

An electronic registration with acceptance of these terms is legally binding. 

4. Subscriptions and pricing

The platform offers the following subscription plans:

• Early Adaptor Access: €19,99 a month excl. VAT This rate is Rate for Founding Members, exclusively for the first locations to join the platform. Early Access is limited to a maximum of 50 initial registrations. This rate includes a minimum commitment of 24 months. The Early Access subscription includes a lifetime rate.*
• Annual Visibility Membership €27,99 per month excl. VAT A minimum term of 12 months applies.
• Flexible Visibility Membership €34.99 per month excl. VAT A minimum term of 3 months applies to this rate.

All subscriptions automatically renew on a monthly basis after the initial contract term. Each subscription includes a 2-month cancellation notice period.

Prices exclude VAT where applicable. Alternative contract durations, payment structures, or subscription variations may be offered in the future. 

 

* The Early Access subscription includes a discounted rate that remains valid as long as the provider continues participating on the platform without interruption.

If participation is terminated, this right permanently expires, and the discounted rate cannot be reclaimed upon re-registration.

The platform reserves the right to adjust this rate annually in accordance with the Consumer Price Index (CPI).

 

The platform also reserves the right to adjust subscription rates (excluding Early Adopter Access) if necessary. In addition, all subscription fees may be adjusted annually based on developments in the Consumer Price Index (CPI) published by Statistics Netherlands (CBS). If an indexation takes place, the provider will be informed in a timely manner.

 

5. Contract term and cancellation

• The agreement is entered into for the selected fixed contract term. and selected subscription.  
• Bij Early termination Upon termination of the agreement, the full remaining amount for the agreed contract term becomes immediately due and payable and will be invoiced accordingly.
• After the contract term has ended, the agreement may be canceled with A two-month notice period.

6. Payment

• Payments are made monthly, depending on the selected subscription and payment method.
• Payments are non-refundable regardless of usage, visitor numbers, or achieved results. 

7. Expectations and results

The platform provides online visibility but gives The platform provides no guarantees regarding:

• visitor numbers
• leads
• inquiries
• bookings

The platform is not a marketing agency and does not provide individual promotions or acquisition services unless explicitly agreed otherwise in writing. The provider acknowledges that the subscription fee is based on structural online visibility and not on performance-based results. The platform provides no guarantees regarding search engine visibility, AI systems, rankings, algorithmic visibility, or digital performance.

The provider confirms that no decisions have been made based on promises, statements, or expectations not explicitly included in this agreement.

7A. Nature of the fee

The subscription fee for participation on the platform is a fixed recurring contribution for online visibility within a niche platform for workation locations and remote workspaces.

This fee is independent of the number of bookings, reservations, inquiries, leads, or visitor numbers generated. The platform should be considered an additional distribution channelalongside other channels such as the provider’s own website. 

Unlike platforms operating on commission-based booking models, the platform does not charge commissions and the subscription fee is not dependent on realized bookings or reservations.

7B. Supplementary nature of the platform

Participation in the platform is not intended as a replacement  or booking or reservation platforms, but as an addition to existing channels. 

The provider understands and accepts that results are partly dependent on external factors, including market developments, seasonal influences, and the provider’s own performance. 

8. Features and expansions

• New core visibility features (basic functionalities contributing to visibility) are included within the subscription. 
• Premium, promotional, or performance-related features may be offered in the future under separate terms and pricing. 

9. Responsibilities of the provider

The provider remains fully responsible at all times for:

• providing and maintaining accurate, complete, and non-misleading information regarding the accommodation and/or location displayed on the platform;
• including photos, descriptions, facility information, and contact information such as the website and available link
• owning the rights to submitted texts, photos, and other materials as described above. 

The provider declares that all submitted information may legally be used. The provider indemnifies the platform against third-party claims arising from submitted information and content. The platform is in no way responsible for the content, accuracy, or completeness of information relating to accommodations and/or locations and therefore the platform cannot be held liable for inaccuracies or errors in submitted information.

9A. No party to agreements between provider and user/guest 

The platform solely provides visibility for accommodations and locations. When a user clicks through from the platform to the provider’s website, the user leaves the platform.

The platform is not a party to any booking, reservation, or agreement between the provider and the user/guest. The platform has no influence over the quality, availability, or services of accommodations and locations.

The provider guarantees that the accommodation and/or location complies with all applicable laws and regulations, including but not limited to:

• permits,
• safety regulations,
• tax obligations,
• local regulations.

The provider is fully responsible for compliance and indemnifies the platform against all consequences arising from non-compliance.

9B. Exclusion of liability

The platform accepts no liability whatsoever for, including but not limited to:

• errors or defects in displayed information, pricing, or images on the platform or the provider’s website
• communication between providers and users/guests
• reservations or bookings
• cancellations and/or modifications
• execution, quality, or safety of booked accommodations and/or locations before, during, or after the stay/use
• damages during a stay
• complaints regarding accommodations
• safety issues
• health-related issues
• damages arising from use of external websites linked through the platform (such as technical malfunctions or inaccuracies on that website)
• financial disputes between providers and users/guests
• aftercare relating to users/guests at accommodations or locations found through the platform

All agreements, bookings, and reservations are made directly between the user/guest and the provider; the platform is not a party to these agreements. 

The provider fully indemnifies the platform against all third-party claims, including but not limited to claims from users, guests, regulators, and rights holders arising from or related to:

• the content of the listing
• the offered accommodation or location
• the provider’s services
• infringement of intellectual property rights
• misleading or inaccurate information

All resulting costs, including legal costs, shall be fully borne by the provider. The provider is obligated to fully cooperate upon first request of the platform in defending against such claims.The platform has the right to independently conduct the defense and any settlement at the provider’s expense.

9C. No control or duty of care

The platform does not perform substantive checks, verification, or due diligence regarding the accuracy, quality, safety, legality, or suitability of accommodations, locations, or providers.

The platform has no duty of care toward users, guests, or providers and provides no guarantees regarding the reliability, quality, or suitability of accommodations or locations displayed through the platform.

9D. Own responsibility of users and guests

Users and guests are solely responsible for evaluating the suitability, safety, and reliability of an accommodation or location.

The platform advises users to conduct their own independent research before entering into any booking or agreement.

10. Visibility and content of the listing

When an accommodation or location is placed on the platform, the provider receives:

• a dedicated accommodation or location page on the platform
• plaatsing van maximaal 8 foto’s van de locatie
• a description of the accommodation or location
• een overzicht van faciliteiten van de accommodatie of locatie
• a link to the accommodation or location’s own website, where visitors can directly make bookings or reservations and contact the relevant provider.
• After registration, the accommodation and/or location will be shared once through the platform’s social media channels.

11. Placement and management of listings

The platform reserves the right to:

• modify or optimize the text of an accommodation or location for presentation purposes, in consultation with the relevant provider.
• temporarily or permanently remove accommodations or locations if the provider acts in violation of these terms, if the accommodation or location no longer aligns with the concept or quality standards of the platform, or if complaints are received regarding the accommodation or location.
• refuse accommodations or locations that do not fit within the concept of the platform.

11A. Use of the platform and termination

The platform reserves the right to:

suspend or terminate accounts, listings, or access to the platform without prior notice in cases of:

• misuse of the platform
•  violations of laws or regulations
• providing incorrect or misleading information
• conduct that may cause reputational damage

In such cases, there is no right to a refund of paid amounts.

12. Exclusion of liability

To the extent permitted by law, the platform is not liable for any direct or indirect damages resulting from:

• use of the platform
• incorrect or incomplete accommodation information
• agreements between users/guests and providers
• technical failures of the website
• incorrect links to websites
• loss of data or income

Providers indemnify the platform against all third-party claims arising from their accommodation and/or location, services, or provided information.

12A. Limitation of liability

To the extent that the platform is nevertheless held liable despite the exclusions included in these terms, such liability shall in all cases be limited to:

(a) the amount paid by the provider in subscription fees during the twelve (12) months preceding the incident causing the damages; or

(b) if higher, a maximum amount of €500 (five hundred euros).

The platform shall never be liable for indirect damages, including but not limited to consequential damages, loss of profits, lost savings, loss of data, reputational damage, or business interruption. This limitation does not apply in cases of intentional misconduct or gross negligence by the platform.

12B. Force majeure

The platform is not liable for any failure or delay resulting from force majeure.

Force majeure means any circumstance beyond the reasonable control of the platform that makes fulfillment of obligations reasonably impossible, including but not limited to:

failures in internet or telecommunications networks

technical failures

cyberattacks

government measures

pandemics

strikes

failures of third parties on which the platform depends

During a force majeure situation, obligations are suspended.

12C. Availability and operation of the platform

The platform is provided on an “as is” and “as available” basis.

The platform does not guarantee that:

• the website will always be available
• the website will be free from errors or interruptions 
• all functionalities will operate without disruptions

The platform may perform maintenance or modify functionalities without prior notice. The platform depends on third-party services and accepts no liability for shortcomings, failures, or errors resulting from such external services.

12D. Evidence

The records and systems of the platform constitute conclusive evidence of communications, transactions, and use of the platform unless proven otherwise by the provider.

12E. Limitation period

Any claim against the platform expires if it is not submitted in writing within 12 months after the claim arose.

13. intellectual property - permission for use of images & information

By submitting content, the provider grants the platform a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, reproduce, edit, publish, and distribute the submitted content for platform and marketing purposes, including but not limited to:

• photos
• texts
• descriptions
• website
• link to website

The provider confirms that they are the lawful owner of the submitted content or possess the necessary licenses to provide such content to the platform for publication, including but not limited to photos, texts, descriptions, and website-related materials. The provider remains the owner of their own content.

This license remains valid for the duration of the agreement and for a reasonable period thereafter for archive and marketing purposes.

The provider guarantees that no third-party rights are infringed.

13A. Responsibility for information

The provider is responsible for the accuracy of information including but not limited to pricing, availability, facilities, and other information linked through the platform. Changes to the offering must be communicated to the platform in a timely manner.

14. Amendments to the terms

The platform reserves the right to amend these registration terms where necessary for the operation of the platform. The most current version of the terms will always be available on the website.

If the provider continues to use the platform after amendments have been made, this shall be considered acceptance of the amended terms.

14A. Privacy and data processing

The platform processes personal data in accordance with applicable privacy legislation (GDPR).

For more information, please refer to the privacy policy on the platform’s website.

15. Governing law

These registration terms are governed by the laws of the Netherlands, where the platform – Focus Retreat – is established. Any disputes shall be submitted to the competent court in the Netherlands.

15A. Entire agreement

These terms constitute the entire agreement between the parties and replace all previous agreements, communications, or representations.

15B. Severability

If any provision is found to be invalid or unenforceable, the remaining provisions shall remain fully valid and enforceable.